Client: Shiseido Cosmetics, Ltd.

Challenge: Design, program and host an interactive, web-based customer relationship management database system for Shiseido Cosmetics.

Solution: Marshad Technology Group developed this system to enable frontline salespeople complete access to customers' purchase histories. Through the system, salespeople and their managers maintain close contact with customers, enter comments, and send email notifications. The system gives managers the ability to monitor sales and customer relations.

Result: The system enables Shiseido salesforce with the ability to have fast and easy information access regarding their customers. The system provides a web-based toolset to manage ongoing relationships with their customers.

To view a demo of the Customer Database, please send an email request to info@marshad.com.
 
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